Access Conditions

Access to the documents: 


Access to the documents:

Opening times

The Documentation Centre/Historic Archive is open from Monday to Friday from 09h30 to 12h30m and from 14h00m to 17h00m. In exceptional cases, and with a 48 hours previous requirement, it might work during a Saturday, according to the opening times of the Royal Veiga’s Factory museological nucleus.



The access to the Documentation Centre/Historic Archive services is free for all who have more than 18 years old, since they have an ID.


Reader card

To consult the documents, the user must have a temporary reader card (with the duration of three or five working days) or a permanent reader card, annually renewable, that will identify you.


Presential consultation

The documentation deposited in the Documentation Centre/Historic Archive is of presential consultation, so the user must fill a requirement containing his identification, profession and age, as well as the documents, by units of installation and respective notations, which you intend to consult. The requirement will be given to the employee that is in service.
In case there is a conflict between two individuals in the consultation of the same document, the preference will be given to the first one who made the entry. If there is a teacher or a student of whatever school community, in the individuals in conflict, it will be given preference to the first one.
The Reading Room can only be used by ten users at the same time. It is not allowed to work in groups, being demanded to the users to respect the limits imposed by the good sense and by the presence of other users, specially the carrying out of the rule of silence. It is forbidden to stay at the Documentation Centre/Historic Archive for other purposes than the individual study and the reading/consultation.

The Documentation Centre/Historic Archive does not loan the documentation for reading/consultation at home. It can exceptionally loan documents that are part of the patrimony under its custody, mainly to be part of temporary exhibitions, since its integrity and safety are previously safeguarded.


Documents requirements

The user must fill a requirement for a presential consultation in which he will mention the document that he wants, its notation identified in the existing documental description instruments, the nature of the work that is going to be developed, the request date and the user’s signature. 
There are two types of  requirement, one of prompt reading (to be made on the own day) and the other of prolonged reading (keeping the documentation for five working days, that may be prolonged until three times). When the deadline ends, the documentation must be accessed by other users on the waiting list.  
In each requirement, you should point out only a “unit of installation” (box, book, package, cover, etc.) or until five, if the notations are successive.
It is allowed a maximum of five requirements per day, since you have already cancelled the previous requirements. However, in special cases, duly justified and appreciated by the employee that is in service, that limit can be extended until ten requirements.
After having received the consulted documentation, the employee will give to the user a confirming counterfoil of the devolution.
If the employee confirms that the requested documentation is scanned, he should make available to the user the equipment that allows its reading/consultation.

The Documentation Centre/Historic Archive accepts requirements made by phone with the condition that the user identifies himself, points out the exact notation of the documents to consult and does not request more than three requirements.


Accessibility and communicability

The access and authorisation of the consultation is subjected to exceptions, having in consideration the frequency of the documents utilisation, its preservation state, or other contingencies. In this situation, the refusal or the limited access must be justified by the responsible of the Documentation Centre/Historic Archive of the Wool Museum of UBI.

To the end of utilisation, in a presential consultation level, the documents are classified, according to their content, in “free access”, “conditioned” or “forbidden".

  • The free access :
    • All the documents of historic nature;
    • All the documents produced during the Museum activities, in active (current) or half-active (intermediate) stage, since they are aimed to administrative acts or others duly justified. 
  • The conditioned access documents are those that need a specific authorisation to be consulted and those containing confidential and/or reserved material, depending on the documents nature (documents in an active or half-active stage), the preservation state and/or the limits imposed by the applicable legislation.
  • The “forbidden” access documents are those that have data whose knowledge may cause damages to people (individuals or collective) related to them, documentation under investigation or State secrecy, professional secrecy or other situation foreseen by the law.


Proceeding and conduct norms

In order to guarantee the presential consultation and the integrity and legibility of the documentation, the users must proceed according to the following norms:

  1. All the personal objects, like purses, umbrellas, raincoats, briefcases, mobile phones, books, etc. unnecessary to the documents consultation will be left at the Reception under the care of the employee. In the Reading Room, only files or sheets of paper that might be protected in transparent folders, personal computers, or other objects considered essential to the consultation will be allowed;
  2. Once in the Reading Room, the user must fill in an “Requirement”, being compulsory the correct filling up related to the identification and address (It might be asked the confirmation of the data through the ID presentation);
  3. In the Reading Room, if it is necessary, the user may ask the employee for the descriptive instruments of the documental funds incorporated in the Documentation Centre/Historic Archive;
  4. The demand of documents to consult must be made to the employee that is in service in the Reading Room. It is not possible to request more than five documental species at once. Only in exceptional case, duly justified and appreciated, that limit can be exceeded;
  5. The documentation which is reproduced by digital means can be consulted under the user request, or its consultation can be suggested for preservation reasons and the safety of the originals, making available the respective equipment;
  6. The documental species, which are in bad conditions of preservation, are documents with conditioned access. They only can be consulted in special cases, duly authorised;
  7. In the Reading Room, there are works of general consultation, in free access that can be taken to the places;
  8. In the Reading Room, it is expressively forbidden to speak aloud as well as to make any disturbing noise;
  9. The user/reader is responsible for the species he receives until its devolution. Therefore, in the documents handling, it is advised to follow the next procedures:
    • Do not lean on the document;
    • Do not use the documents as base for writing;
    • Do not underline, write or damage in any way the documents;
    • Do not use a pen while you are making consultations;
    • Avoid, as far as possible, the contact of the hands with the documents;
    • Do not wet your finger with the tongue or use rubbers to turn the pages;
    • Do not read the documents using your finger;
    • Do not mark the spot, where you are, with a finger or other objects;
    • Do not fold the corner of the pages as a way of marking the page;
    • Do not breathe or cough over the document that you are examining closely;
    • Do not force the binding;
    • Do not withdraw any piece of the consulted documents.
  10. After the consultation, the reader must give the documents at the reception counter in the Reading Room;
  11. The documents reproduction will be executed according to the priorities and the service availability;
  12. It is not allowed to make copies of the documentation that is in bad conditions of preservation;
  13. Any additional elucidation may be required to the employees of the DocumentationCentre/Historic Archive;
  14. In case of damage of the documents, the responsible for them will be compelled to put back the situation as it was before the damage.  
    The damage of a document is to fold, cut or tear, write or draw, underline or wet the sheets or covers, as well as to tear off or make useless any signs put by Documentation Centre or any damage that might damage the integrity or the handling of the document, no matter the support it is presented in.  
    In case it is impossible to put back the situation, it will be decided an indemnity according to the real and historic value of the damaged good, which will be paid in at least 15 days after the damage.



The Documentation Centre / Historic Archive makes available the following services structured in three sectors:

Archive Services

Activities development of gathering, organisation, preservation, description and communication of the incorporated documentation using instruments of documental description that can be printed or in the computer.
At the user request, research are simultaneously made as well as it is made available a technical support to the region archives, either public or private.

Copies of the documents from which the Museum detains the author’s copyright (copy, if there is no risk to the physical integrity and it is limited to ten pages, and a scanned copy) are made, but only to study ends, with a writing requirement made by the individual or institution. The copies have a cost fixed every year and it must be paid. The Documentation Centre/Historic Archive satisfies the solicitation of copies, by correspondence, since the identification elements considered to be essential are given (marked red in the forms) which will be sent, by mail, payable on delivery. When the person who requires does not have all the elements, the Documentation Centre accepts to make the research, on account of the interested.


Public Reading Services

It makes available a Reference Room/Consultation equipped with computing means to support the making of research. The Reference Room/Consultation has ten places and has also a space with Internet access that the users may consult freely and free of charge. It also has wireless network.


Cultural extension services

It has an exhibition area, an auditorium with 50 places, resting places and a cafeteria and a terrace, spaces used by the Wool Museum where it organises exhibitions, conferences, colloquies, concerts, etc. and they can be ceded to other institutions, public or private.

It organises guided tour, with a maximum of 15 participants, by schools and other institutions solicitation with a previous booking.